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New guide to online services

Our Patient Participation Group (PPG) has produced some helpful guides to help you get started on Patient Access. The system enables you to access your medical records, make an appointment or request a prescription directly through a secure online account. To view the guides click here...

When We Are Closed

Please note that out of hours service cover is provided by NHS 111 i.e. from 6.30pm to 8.00am Monday, Tuesday, Wednesday and Thursday, and 6.30pm Friday to 8.00am Monday.

Calls to 111 from landlines and mobile phones are free 24 hours a day.

You can find out more at

In addition, the Reading Walk In Health Centre is open every day including weekends and Bank Holidays from 8am to 8pm. No appointment is necessary. The Centre is located at 1st Floor, 103-105 Broad Street Mall, Reading RG1 7QA. Telephone: 0118 902 8300.

Call 999 in an emergency.  Chest pains and  / or shortness of breath constitute an emergency.

If you do phone the surgery out of hours, a recorded message will be heard telling you to phone the emergency number. Please listen carefully to the complete message and have a pen and paper ready.

Please do not telephone for an emergency visit unless it is absolutely necessary.


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website