When We Are Closed
There is always a doctor available for emergencies during surgery hours. Please telephone the surgery on 918 7698.
WESTCALL provides emergency medical cover as commissioned by NHS Berkshire West outside our surgery hours, i.e. from 6.30pm to 8.00am Monday, Tuesday, Wednesday and Thursday, and 6.30pm Friday to 8.00am Monday.
If you do phone the surgery out of hours, a recorded message will be heard telling you to phone the Westcall number. Please listen carefully to the complete message and have a pen and paper ready.
Please do not telephone for an emergency visit unless it is absolutely necessary.
In addition, the Reading Walk In Health Centre is open every day including weekends and Bank Holidays from 8am to 8pm. No appointment is necessary. The Centre is located at 1st Floor, 103-105 Broad Street Mall, Reading RG1 7QA. Telephone: 902 8300.
In the case of urgent need when the practice is closed you can call NHS Direct
(0845 4647) to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.