This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.


New guide to online services

Our Patient Participation Group (PPG) has produced some helpful guides to help you get started on Patient Access. The system enables you to access your medical records, make an appointment or request a prescription directly through a secure online account. To view the guides click here...

Are you a Carer?

Please let us know that you have additional caring responsibilities so we can offer support and advice.


Berkshire’s Clinical Commissioning Groups (CCGs) believe many carers are unknown to their GPs.


There are 75,000 carers in Berkshire and the number is set to rise as the population increases and people live for longer.


Dr Andy Ciecierski, Chair of North and West Reading CCG said: “When looking after a loved one at home many of us don’t think of ourselves as a carer. “People tend to see themselves as a spouse, parent, sibling or friend and they don’t realise that it’s important for them to let their GP know about additional caring responsibilities.


In addition to a free flu jab and health check we can offer support for you as a carer to stay fit and well

If you are a carer please let us know by either speaking to one of our receptionists or your doctor/ nurse

FREE online digital resource now available for carers

The six local authorities across Berkshire have worked with Carers UK to develop a new, free online resource to support carers across the county. 

It includes a number of useful resources, including:

•    Jointly - a mobile app to help make caring a bit easier, less stressful and more organised, 

•    About Me - an e-learning course that aims to help carers to cope and build resilience for caring,

•    Upfront Guide to Caring - an assessment tool that directs carers to specific sections of Carers UK's website  for information relevant to their situation, and then produces a short action plan to help carers plan their next steps.

You just need to register on and enter the free access code: DGTL4366.

What is a carer?

Definition of a carer


A carer is anyone who cares, unpaid, for a friend or family member who due to illness, disability, a mental health problem or an addiction cannot cope without their support. Anyone can become a carer; carers come from all walks of life, all cultures and can be of any age. Many feel they are doing what anyone else would in the same situation; looking after their mother, son, or best friend and just getting on with it. Carers don’t choose to become carers: it just happens and they have to get on with it; if they did not do it, who would and what would happen to the person they care for? Find out why carers need support


What is a young carer?


Young carers are children and young people who often take on practical and/or emotional caring responsibilities that would normally be expected of an adult. Young carers often take on practical and/or emotional caring responsibilities that would normally be expected of an adult. The tasks undertaken can vary according to the nature of the illness or disability, the level and frequency of need for care and the structure of the family as a whole. A young carer may do some or all of the following:

  • Practical tasks, such as cooking, housework and shopping.
  • Physical care, such as lifting, helping a parent on stairs or with physiotherapy.
  • Personal care, such as dressing, washing, helping with toileting needs.
  • Managing the family budget, collecting benefits and prescriptions.
  • Administering medication.
  • Looking after or “parenting” younger siblings.
  • Emotional support.
  • Interpreting, due to a hearing or speech impairment or because English is not the family’s first language.

Some young carers may undertake high levels of care, whereas for others it may be frequent low levels of care. Either can impact heavily on a child or young person.

There is a wealth of information available on NHS Choices about carers and caring and below are some links to advice and services available locally. 

Reading Borough Council - some useful links

Berkshire Carers        

Age UK   

  • Age UK have produced a guide which you may find useful

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website