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Welcome to Priory Avenue Surgery

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Your clinical team at Priory Avenue Surgery take pride in providing all our patients with the best health service and advice.

We are open every day from 8.00am to 8.00pm (excluding bank holidays) and this includes Saturdays and Sundays. All appointments should  be pre-booked either by phone, online or in person at reception.

Our reception phone lines are open 8.00 to 12.30 and 2.00 to 6.30 Monday to Friday.

It is in the best interests of all our patients to have our telephone lines open and our reception team focused on booking doctor appointments during the hours of 8.00am until 11.00am. Please call after 11.00am to discuss any other issues.

On-line booking of appointments; this is now available - click on appointments and see Booking appointments online section.

Many specialist clinics are provided including chronic disease care as well as a wide variety of other medical services such as ante-natal and post-natal care, minor surgery, childhood vaccinations and well-person check-ups.

New Patients are welcome to register at Priory Ave Surgery.

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What is Patient Access?

With Patient Access you can now access your local GP services at home, work or on the move - wherever you can connect to the internet.  What's more because Patient Access is a 24 hour online service you can do this in your own time, day or night.

  • Book an appointment
  • Order repeat prescriptions
  • Change your address details

 

You will need to be registered for Patient Access to be able to use this service. You will need our practice post code to register and this is RG4 7SF

To register for Patient Access please click here

Priory Avenue surgery is appearing twice with the same postcode.  Please select the second Priory Avenue option and this will allow you to register.  We have raised this issue with NHS Choices and they are looking at removing the incorrect entry (first entry).  

 

The Patient Participation Group is extremely active and provides valuable input to the operational running of the practice.  Our PPG is also looking for more representatives to join the group so if you are interested, please click for more information and send a message to the email address.  Click here for more information.

Our most recent PPG patient survey report is available and can be downloaded by clicking here.

Whooping cough vaccine for pregnant women

Following recent outbreaks of whooping cough in infants, women who are between 28 and 38 weeks pregnant are encouraged to have the whooping cough vaccine. Please make an appointment at reception. Further information can be found here. 

Pneumonia vaccine

Pneumonia affects about 5-10 people per 1,000 of the adult population - it isn't seasonal and can affect you at any time of the year. Adults aged 65 or older tend to suffer more severely and with more complications, so are eligible for a free NHS vaccination (Pneumovax). Younger patients who are particularly susceptible to severe infection or complications may also be eligible. Your GP may offer you the vaccination if you are eligible or you can book an appointment with the practice nurse. In most circumstances one vaccination will last you the rest of your life, unless you have certain illnesses such as chronic kidney failure or you have had your spleen removed, in which case you need a booster every 5 years.

Guidance on childhood infection control; click here .

Car Parking

There are spaces outside the surgery that are reserved for doctors. We do not have our own car park however parking is nearly always available nearby or in one of the short-term car parks in the area. On-road parking is available for 2 hours slots from 9:00am to 5:30pm Monday to Friday. The single yellow line parking can be used after 6:30pm Monday to Friday, and any time on Saturday or Sunday.

There is a disabled parking space outside the surgery for patients' use.

Accessibility

Disabled access is via the side entrance to the surgery (green door). There is easy wheelchair access on the ground floor and a toilet suitable for those patients with wheelchairs. If you need help with access, please ring the doorbell at the main entrance and a receptionist will come to your aid. It is a good idea to mention your accessibility needs when you make your appointment. If you have a problem accessing any of our services please mention it to the reception staff.

Please note that you cannot use the email address at the top of this page for medical queries, repeat prescriptions or appointment requests.

Summary Care Records

Summary care records have been uploaded onto the central NHS database since February 2011.  If you do not wish for your record to be uploaded you can download the opt out form.


(Site updated 22/07/2014)
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