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New guide to online services

Our Patient Participation Group (PPG) has produced some helpful guides to help you get started on Patient Access. The system enables you to access your medical records, make an appointment or request a prescription directly through a secure online account. To view the guides click here...

Welcome to Priory Avenue Surgery

Our surgery is loPriory__Avenuecated in Central Caversham within walking distance of the local shopping centre. Although there is no parking available on site, we are close to two public car parks and the surgery is well served by several local bus routes

Please be aware that there are restrictions in place on Priory Avenue. However, there is a disabled parking space outside the surgery for patients' use. 

Patient Participation Group

We have a very active patient participation group which meets regularly and supports us in making the changes that will improve the patient experience. We are always keen to hear from people who are interested in joining the PPG. If you would like to get involved please contact the PPG Chair, Mr Francis Brown on prioryavenue.ppg@nhs.net

Priory Avenue Closure

I am writing to let you know that Priory Avenue Surgery will be closing on 30th June 2018.

Since September 2016 GP services at Priory Avenue Surgery have been provided by One Medical Group. There have been issues with the service and I wrote to you in February 2017 explaining that the Clinical Commissioning Group (CCG) was working with One Medical group to address these. Whilst there have been some improvements since, One Medical Group has found it difficult to recruit permanent GPs and a mutual decision has therefore been reached to end the current contract for Priory Avenue Surgery.

The CCG’s priority is to ensure that patients receive high quality general practice services from surgeries that are large enough to provide modern primary care and be viable in the long term. The current registered patient list size of just over 6,000 is now considered too small to be able to attract staff and offer the full range of primary care services. We are also aware that the size of the current premises is a constraint.

It is therefore with regret that the CCG has concluded that the best option for patients of Priory Avenue Surgery is to close the surgery on 30th June 2018 and ask patients to register with another local GP practice.

Frequently Asked questions document has been prepared:

Frequently Asked Questions

Further information is available on the Berkshire West CCG website:

https://www.berkshirewestccg.nhs.uk/priory-avenue

Friends and Family Test

Have your say to improve your care - NHS Friends and Family Test.

We would like your feedback on the care or treatment we give you any time you visit your GP or have contact with the practice. It doesn't take long.

Put us to the test and tell us what is working and what we can improve. You can say what you think without giving your name and we will use the information to plan improvements to our services.

Please complete this short survey when you next visit the Surgery or take our online survey by clicking here...

(Site updated 05/06/2018)
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