Welcome to Priory Avenue Surgery

At Priory Avenue Surgery in Caversham the doctors and nurses take pride in offering the highest standard of patient-centred healthcare. We run many clinics for chronic disease care and offer a wide variety of other medical services such as ante-natal and post-natal care, minor surgery, childhood vaccinations and well person check-ups.

Car Parking

There are spaces outside the surgery reserved for doctors only. We regret that we do not have our own car park, but parking is available nearby or in one of the short-term car parks in the area.

There is a disabled parking space outside the surgery for patients' use.

The on-road parking in Priory Avenue is only available for 2 hours slots from 9:00am to 5:30pm.

Accessibility

Disabled access is via the side entrance to the surgery (green door). There is good wheelchair access on the ground floor and a toilet suitable for wheelchairs. If you need help with access, please ring the doorbell at the main entrance and a receptionist will come to your aid. It is a good idea to mention your accessibility needs when you make your appointment. If you have a problem accessing any of our services please mention it to the reception staff.

Patient Survey and Report

In 2011 the Primary Care Trust requested that practices ensure patients are involved in decisions regarding the quality of services provided and in changes to the services. A key part of this was to promote the proactive engagement of patients through the use of Patient Groups and surveys, so in November 2012 the Priory Avenue Surgery Patients' Group was set up. The Group was tasked with identifying a key subject area and designing a patient survey to establish how effective the Practice was in that area. It was decided that key concerns were centred around accessibility and, in particular, appointments. The Group developed a survey questionnaire which was handed out to patients and put on the website during February.

In all we had 345 replies and we thank all those who took the trouble to complete the survey. We are very grateful for the feedback from positive comments and from suggestions on where we can improve our services. The results were discussed by the Group and in conjunction with the Practice an Action Plan was created. To view the Patient Survey Report and the Action Plan click on "Survey Report" to the right of this page under "Further Information". If you wish to join the Group please click on "Patient Group Sign Up" for more details.

Repeat Prescriptions

You can now order your repeat prescription via this website - click on the button below and follow the instructions.

Please note that you cannot use the email address at the top of this page for medical queries, repeat prescriptions or appointment requests.

Summary Care Records

Summary care records will start to be uploaded onto the central NHS database from February 2011.  If you do not wish for your record to be uploaded you can download the opt out form from the Summary Care Record page. See further information to the right of the screen.