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Welcome to Priory Avenue Surgery

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Your clinical team at Priory Avenue Surgery take pride in providing all our patients with the best health service and advice.

We are open every day from 8.00am to 8.00pm (excluding bank holidays) and this includes Saturdays and Sundays. All appointments should  be pre-booked either by phone, online or in person at reception.

Our reception phone lines are open 8.00 to 12.30 and 2.00 to 6.30 Monday to Friday.

It is in the best interests of all our patients to have our telephone lines open and our reception team focused on booking doctor appointments during the hours of 8.00am until 11.00am. Please call after 11.00am to discuss any other issues.

On-line booking of appointments; this is now available - click on appointments and see Booking appointments online section.

Many specialist clinics are provided including chronic disease care as well as a wide variety of other medical services such as ante-natal and post-natal care, minor surgery, childhood vaccinations and well-person check-ups.

New Patients are welcome to register at Priory Ave Surgery.

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What is Patient Access?

With Patient Access you can now access your local GP services at home, work or on the move - wherever you can connect to the internet.  What's more because Patient Access is a 24 hour online service you can do this in your own time, day or night.

  • Book an appointment
  • Order repeat prescriptions
  • Change your address details

 

You will need to be registered for Patient Access to be able to use this service. You will need our practice post code to register and this is RG4 7SF

To register for Patient Access please click here

Priory Avenue surgery is appearing twice with the same postcode.  Please select the second Priory Avenue option and this will allow you to register.We have raised this issue with NHS Choices and they are looking at removing the incorrect entry (first entry).  

The online registration will give you instant access to book an appointment but in order to be able to access personal data i.e. prescription details, you will need to call into the surgery with photo ID (e.g. passport/driving licence) so that we can complete your registration. 

We apologise for any inconvenience this may cause but hope you bear with us while we make the necessary improvements for the future benefit of our patients.

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The Patient Participation Group is extremely active and provides valuable input to the operational running of the practice.  Our PPG is also looking for more representatives to join the group so if you are interested, please click for more information and send a message to the email address.  Click here for more information.

Our most recent PPG patient survey report is available and can be downloaded by clicking here.

 

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Flu Season is coming

Flu vaccines will be available in the practice for "at risk" patients late September/ October.

We will be holding 2 SATURDAY Clinics on 27th September & 18th October 2014. 

Please telephone the surgery on 0118 947 6828 to book your appointment for one of these clinics.

Dates still to be confirmed for alternative clinics

People who are “AT RISK” and should have a flu jab

The injected flu vaccine is offered free of charge on the NHS to people who are at risk to ensure that they are protected against catching flu and developing serious complications.

You are eligible to receive a free flu jab if you: 

  • are 65 years of age or over
  • are pregnant 
  • have certain medical conditions (see below) 
  • are living in a long-stay residential care home or other long-stay care facility 
  • receive a carer's allowance, or you are the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill 

Pregnant women and the flu jab

If you're pregnant, you're advised to have the injectable flu vaccine, regardless of the stage of pregnancy you've reached.

That's because there's strong evidence to suggest that pregnant women have an increased risk of developing complications if they get flu.

If you're pregnant, you will benefit from the flu vaccine because it:

  • reduces your chance of getting serious complications of flu, such as pneumonia, particularly in the later stages of pregnancy
  • reduces your risk of having a miscarriage or your baby being born prematurely or with a low birthweight, due to flu
  • will help protect your baby because they will continue to have some immunity to flu for the first few months of their life

It's safe to have the flu vaccine at any stage of pregnancy, from conception onwards. The vaccine doesn't carry any risks for you or your baby. Talk to your GP or midwife if you are unsure about the vaccination.

Read more about the flu jab in pregnancy.

Flu jab for people with medical conditions

The injected flu vaccine is offered free of charge on the NHS to anyone with a serious long term health condition. That includes these types of illnesses:

This list of conditions isn't definitive. It's always an issue of clinical judgement. Your GP can assess you individually to take into account your risk of flu exacerbating any underlying illness you may have, as well as your risk of serious illness from flu itself. The vaccine should always be offered in such cases, even if you are not technically in one of the risk groups above.

If you live with someone who has a weakened immune system, you may also be advised to have a flu vaccine. Speak to your GP about this.

Flu vaccine for children

The flu vaccine is recommended for:

  • children over the age of six months with a long term health condition
  • healthy children aged two , three & four

Children aged between six months and two years of age who are eligible for the flu vaccine should have the flu jab.

Children eligible for the flu vaccine aged between two and 18 will usually have the flu vaccine nasal spray.

Read about who should have the children's flu vaccine.

 

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Whooping cough vaccine for pregnant women

Following recent outbreaks of whooping cough in infants, women who are between 28 and 38 weeks pregnant are encouraged to have the whooping cough vaccine. Please make an appointment at reception. Further information can be found here. 

 

Pneumonia vaccine

Pneumonia affects about 5-10 people per 1,000 of the adult population - it isn't seasonal and can affect you at any time of the year. Adults aged 65 or older tend to suffer more severely and with more complications, so are eligible for a free NHS vaccination (Pneumovax). Younger patients who are particularly susceptible to severe infection or complications may also be eligible. Your GP may offer you the vaccination if you are eligible or you can book an appointment with the practice nurse. In most circumstances one vaccination will last you the rest of your life, unless you have certain illnesses such as chronic kidney failure or you have had your spleen removed, in which case you need a booster every 5 years.

Guidance on childhood infection control; click here .

Car Parking

There are spaces outside the surgery that are reserved for doctors. We do not have our own car park however parking is nearly always available nearby or in one of the short-term car parks in the area. On-road parking is available for 2 hours slots from 9:00am to 5:30pm Monday to Friday. The single yellow line parking can be used after 6:30pm Monday to Friday, and any time on Saturday or Sunday.

There is a disabled parking space outside the surgery for patients' use.

Accessibility

Disabled access is via the side entrance to the surgery (green door). There is easy wheelchair access on the ground floor and a toilet suitable for those patients with wheelchairs. If you need help with access, please ring the doorbell at the main entrance and a receptionist will come to your aid. It is a good idea to mention your accessibility needs when you make your appointment. If you have a problem accessing any of our services please mention it to the reception staff.

Please note that you cannot use the email address at the top of this page for medical queries, repeat prescriptions or appointment requests.

Summary Care Records

Summary care records have been uploaded onto the central NHS database since February 2011.  If you do not wish for your record to be uploaded you can download the opt out form.


(Site updated 29/08/2014)
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